Your privacy is important to us and we provide this notice explaining our online information practices and the choices you can make about the collection and use of the personal information you submit at this Website.
If you are visiting the Website from outside the United States, please be advised that your personal data will be processed by Renters Assistance Organization in the United States where data protection and privacy regulations may differ from similar regulations in other countries. By using the Website, you consent to any such transfer of information outside of your country if you are located outside of the United States. Additionally, by using the Website, you consent to Renters Assistance Organization using your personal information to contact you electronically, in writing, or otherwise to provide notices relating to your use of the Website and to give you information about the products and services offered by Renters Assistance Organization and its affiliates. If you would like to opt out of future promotional materials from us, you may indicate this preference by following the unsubscribe instructions at the end of such communications from us.
Renters Assistance Organization will not collect any personally identifiable information about you unless you provide it to us voluntarily.
Please know that you will retain ownership of any information that you may include in your account and contact lists in order to identify recipients of your messages through Renters Assistance Organization services, and Renters Assistance Organization will not use contact lists for its own promotional campaigns or sell contact lists to third-parties, subject at all times to Renters Assistance Organization need to access and use such information.
We may use such personally identifiable information to provide the services that you have requested, to contact you about programs, products, features or services in which we believe you may be interested (such as future promotional materials), or for other purposes disclosed from time to time.
We also use third party service providers such as an email service provider to send out emails on our behalf.
In addition, we may disclose personally identifiable information collected about you in the following instances:
A. Legal Action: We may disclose information about our users, including personally identifiable information; (i) when requested by governmental or quasi-governmental authorities conducting an investigation; (ii) if required to do so by subpoena, court order or legal process; (iii) to verify or enforce compliance with the policies governing our Website and applicable laws; or (iv) to protect against misuse or unauthorized use of our Website. We also may disclose user information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of our users.
B. Change in Control: We may sell, transfer, or otherwise disclose user information, including personally identifiable information, to a successor entity in connection with a corporate merger, consolidation, the sale of substantially all assets, or other corporate change respecting Renters Assistance Organization, the Website and/or the services offered hereby.
Access to Personal Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at: https://rentersassistance.org/about/. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
To enhance your experience with the Website, we use “cookies” on our Website. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our Website. However, once you become a customer and furnish the Website with personally identifiable information, this information may be linked to the data stored in the cookie.
Please consult the “Help” section of your browser for more information. However, certain areas of the Website can be accessed only in conjunction with cookies or similar devices and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content.
The Website is not directed at individuals less than eighteen (18) years of age, and Renters Assistance Organization does not intend to collect any personally-identifiable information from such individuals, unless otherwise stated at the time such information is collected.
Information Collected Automatically
Renters Assistance Organization may also (i) automatically collect non-personally-identifiable information about your use of the Website, such as the domain from which you access the Internet (for example, Comcast.net, if you are connecting from a Comcast account), the date and time you access the Website, and the Internet address of the website from which you linked directly to our Website; and (ii) use data capture and analysis tools, and other similar tools, to extract, compile and analyze any non-personally identifiable data or information resulting from your use of the Website and the services offered thereon (collectively “Blind Data”). To the extent that any Blind Data is collected by Renters Assistance Organization, such Blind Data shall be solely owned by Renters Assistance Organization and may be used Renters Assistance Organization for any lawful business purpose, including, without limitation, analyzing and enhancing the Website and services offered hereby, disclosing such Blind Data to third parties for a variety of purposes.
We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request to have your testimonial removed, you may contact us at: https://rentersassistance.org/about/.
Disclosure of Personal Information to Third Parties
We do not rent or share your personal information with third parties except by your request, when we have permission, or as described in this policy, including under the following circumstances.
– when we believe in good faith that it is necessary to respond to subpoenas, court orders, or other legal process, or to exercise our legal rights or defend against legal claims;
– when we believe in good faith it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms and conditions, or as otherwise required by law.
Finally, we may transfer information, including any personally identifiable information, in the event Renters Assistance Organization is acquired by or merged with another company.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at: https://rentersassistance.org/about/. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Links to Other Websites
The Website may contain links to third party websites, whose information practices may be different than Renters Assistance Organization. Visitors should consult such third-party sites’ privacy notices as Renters Assistance Organization does not have any control over information that is submitted to, or collected by, these third parties. Renters Assistance Organization does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party.
These links are provided solely as a convenience to you and not as an endorsement by Renters Assistance Organization of the contents on such third-party websites. Renters Assistance Organization cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from the Website, since these sites are owned and operated by independent retailers.
Renters Assistance Organization is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party sites. Renters Assistance Organization has not taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites. If you decide to access linked third-party sites, you do so at your own risk. Renters Assistance Organization strongly encourages you to make whatever investigation you feel necessary or appropriate before proceeding with any online or off-line transaction with any of these third parties.
Data Security Policy
The importance of security for all personally-identifiable information associated with visitors to the Website—as well as Renters Assistance Organization customer information, such as cell phone numbers, texts, messages, credit card information, and addresses, and other account data—is of utmost concern to Renters Assistance Organization, and we have implemented, and periodically review, certain physical, electronic, and managerial procedures to help prevent unauthorized access and maintain data security. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address. Unfortunately, due to the open nature of Internet communications, no data transmission over the Internet can be guaranteed to be secure, and thus we cannot guarantee that communications between you and Renters Assistance Organization will be free from unauthorized access by third parties. Visitors of the Website and Renters Assistance Organization customers use the Website at their own risk.
Your Acceptance of These Terms
We may update this privacy statement to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.